Privacy Policy

1. Introduction

Welcome to Radiator Point (“we”, “us”, “our”). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, RadiatorPoint.com (the “Site”), and use our services related to industrial radiators for mining and other niche sectors (the “Services”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

2. Information We Collect

We may collect and process the following types of personal data:

  • Contact Information: Name, email address, phone number, and postal address.
  • Transaction Information: Details of products purchased, order history, and payment information.
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access the Site.
  • Usage Data: Information about how you use our Site and Services.
  • Marketing and Communications Data: Preferences in receiving marketing from us and your communication preferences.

3. How We Use Your Information

We use your information for the following purposes:

  • To Provide and Manage Our Services: Process orders, manage your account, and deliver the products and services you request.
  • To Improve Our Site and Services: Analyze usage to improve our offerings and customize your experience.
  • To Communicate with You: Send you updates about your order, respond to your inquiries, and provide customer support.
  • To Market Our Products and Services: Send promotional materials and updates about our products and services, with your consent where required.
  • To Comply with Legal Obligations: Fulfill legal and regulatory requirements.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: Where you have given us explicit consent to process your data for specific purposes.
  • Contract: To fulfill our contract with you, including processing orders and managing your account.
  • Legitimate Interests: To improve our services, for marketing purposes, or for other legitimate business interests, provided these do not override your rights and interests.
  • Legal Obligation: To comply with applicable laws and regulations.

5. Sharing Your Information

We may share your personal data with:

  • Service Providers: Third-party vendors who assist us with payment processing, order fulfillment, and other business operations.
  • Legal Authorities: When required by law or in response to valid legal requests, such as court orders or legal processes.
  • Business Transfers: In connection with any merger, sale, or acquisition of our business or assets.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, or to enforce our agreements.

8. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your personal data under certain conditions.
  • Restriction: Request restriction of processing under certain conditions.
  • Objection: Object to processing based on legitimate interests or for direct marketing purposes.
  • Portability: Request transfer of your data to another organization or directly to you, where applicable.

To exercise these rights, please contact us using the details provided below.

9. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your experience and collect data about Site usage. You can control cookie settings through your browser. For more details, please refer to our Cookie Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with the updated effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Radiator Point
6 Ramchandrapur Julpia Road
Kolkata 7000104
Email: radiatorpoint7@gmail.com

This Privacy Policy is intended to provide a comprehensive overview of how Radiator Point manages personal data and complies with GDPR. For additional details or specific inquiries, please contact us directly.